Frequently Asked
Questions
A Filevine Partner shared this page with me. What happens next?
Fill out the form and our team will follow up with information on how LOIS fits your firm. Your partner gets credit for the introduction.
What is LOIS?
LOIS (Legal Operating Intelligence System) is Filevine's secure, cloud-based legal AI web application. Operated entirely as a cloud service (SaaS) with nothing to download or install, LOIS is purpose-built for legal professionals on top of a decade of structured legal data. Unlike generic AI tools like ChatGPT or Claude, LOIS understands the full web of your practice: clients, cases, deadlines, documents, depositions, and opposing counsel. And unlike legal-specific point solutions, it doesn't just summarize—it takes agentic action directly inside your practice management system right from your web browser.
How is LOIS different from ChatGPT or other AI tools?
Generic AI tools lack structured legal context. They don't know your cases, your clients, or your deadlines. Legal-specific tools like Harvey are document-layer tools: they work on files you upload, not on live connected case records, and they can't create tasks, set deadlines, or take action inside your system. LOIS is the only AI built natively on Filevine's legal knowledge graph and it acts, not just answers.
What security and compliance does Filevine provide?
Filevine is SOC 2 Type II certified, HIPAA-aligned, and maintains a zero data retention policy for AI. Your data stays inside your environment and is never used to train external models.